Terms of Service
Last updated: August 18, 2026
1. Who you are agreeing with
These terms are between you and Concierge Business Services Inc., a California corporation, doing business as AbleSource ("AbleSource", "we", "us"), of 163 West Bonita Avenue, Suite B, San Dimas, CA 91773, United States.
They cover two things: your use of the website ablesource.org, and the services we provide to clients. If you are only reading the website, sections 2, 3, 12, 13, 14 and 15 are the ones that apply to you.
2. Using this website
You may read this site, and share links to it. You may not: attempt to gain unauthorized access to it or to any system connected to it; scrape or harvest it at a rate that burdens the service; use it to send unsolicited commercial messages to us or to anybody else; or copy substantial parts of its content and publish them as your own.
We may change, suspend or withdraw the site or anything on it at any time, without notice.
3. Information on this site is not a binding offer
The services described on this site are described in general terms. Nothing on it constitutes a quotation, an offer capable of acceptance, or professional advice on which you should act without speaking to us. Prices, scope and availability are confirmed only in a written proposal.
4. Services, proposals and what governs what
Work is defined in a written proposal, statement of work, or service agreement (a "Proposal") that identifies the services, the fees and the term. A Proposal takes effect when you accept it in writing, which includes email, or when you pay an invoice issued against it.
Where a Proposal conflicts with these terms, the Proposal governs for that engagement. Where it is silent, these terms fill the gap.
Changes to an agreed scope are agreed in writing before the additional work begins. We will not do out-of-scope work and invoice you for it as a surprise.
5. Fees and payment
- Recurring services are invoiced monthly in advance unless the Proposal says otherwise. Project work is invoiced as set out in the Proposal, commonly part in advance and the balance on delivery.
- Invoices are payable within 15 days of the invoice date unless the Proposal states different terms.
- Advertising spend is separate from our fees. Unless we have agreed otherwise in writing, advertising platforms bill you directly on your own payment method, and that spend is not part of our fee.
- Third-party costs — hosting, domains, licensed software, stock assets, print production, subscriptions — are either billed to you directly by the provider or passed through at cost, as set out in the Proposal.
- Fees are exclusive of any applicable taxes.
- If an invoice is more than 30 days overdue we may suspend work and platform access after giving you notice. Late amounts may carry interest at 1.5% per month or the maximum the law allows, whichever is lower.
6. What we need from you
Our work depends on your cooperation. You agree to:
- Give us the access we need to the accounts, hosting and systems involved, and to keep that access in place while we work
- Provide content, information, approvals and feedback within a reasonable time — delays here move delivery dates
- Make sure anything you give us to publish is accurate, is yours to use, and does not infringe anybody else's rights
- Keep your own platform accounts, billing and legal compliance in order, including any privacy policy, disclosures or licensing your own business requires
We are not responsible for delay or loss caused by information or approvals that did not arrive, or by access that was revoked.
7. Third-party platforms are outside our control
A great deal of this work happens on platforms we do not own — Google, Microsoft, Meta, TikTok, WordPress, your host, your CRM. Those platforms change their rules, their algorithms, their pricing and their features whenever they choose, and they can suspend or restrict accounts on their own terms.
We will do our work competently within those systems, but we do not control them and we are not responsible for their decisions, outages, policy changes, or account actions.
8. No guarantee of specific results
We do not guarantee particular search rankings, traffic volumes, lead counts, conversion rates, revenue, or return on advertising spend. Anybody who guarantees you a number in this industry is either guessing or lying, and we will not do it.
What we do commit to is competent, diligent work; honest reporting of what actually happened, including when it disappoints; and telling you plainly when we think something should change.
9. Intellectual property
- Yours stays yours. Your trademarks, content, data, customer lists and existing materials remain your property. You grant us permission to use them only as needed to perform the services.
- Deliverables transfer on payment. On full payment for the work in question, we assign to you the final deliverables created specifically for you — website designs and code, logos, graphics, copy and campaign assets.
- Our tools stay ours. We keep ownership of the methods, templates, internal tooling, automations and general know-how we use across clients, including anything of that kind developed during your engagement. You get a perpetual right to keep using it as embedded in your deliverables.
- Third-party components — fonts, plugins, themes, stock imagery — are licensed, not assigned, and remain subject to their own licenses. We will tell you what a project depends on.
- Portfolio use. We may identify you as a client and show finished public work as an example, unless you ask us in writing not to. We will not disclose your results, spend or internal information in doing so.
10. Confidentiality
Each of us will keep the other's non-public business information confidential, use it only for the engagement, and protect it as carefully as our own. This does not apply to information that is public, that was already known without an obligation of confidence, or that the law requires be disclosed. It continues for three years after the engagement ends, and indefinitely for anything that is a trade secret.
11. Term, termination and what happens after
- Recurring engagements continue month to month unless the Proposal sets a fixed term. Either of us may end them with 30 days' written notice.
- Either of us may terminate immediately if the other materially breaches these terms and does not fix it within 15 days of being told about it in writing.
- On termination, you pay for work performed and commitments made up to the effective date. Fees already paid for a period that has been worked are not refundable; fees paid for work not yet started are.
- On termination we will remove our access from your accounts, and on request hand over the credentials, assets and files that belong to you. Your platform accounts and their history remain yours. We do not hold your accounts hostage.
12. Disclaimer
This website is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components. Services we provide under a Proposal are performed in a professional and workmanlike manner; beyond that, and to the extent the law allows, we disclaim all other warranties.
13. Limitation of liability
To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, or loss of business opportunity, even if told such damages were possible.
Our total aggregate liability arising out of or relating to the services or this website is limited to the fees you paid us in the three months immediately before the event giving rise to the claim. If you are a website visitor and not a client, that amount is one hundred US dollars.
Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud, willful misconduct, or gross negligence.
14. Indemnity
You agree to indemnify us against third-party claims arising from material you supplied for publication, from your products or services, or from your breach of these terms. We agree to indemnify you against third-party claims that a deliverable we created for you infringes their intellectual property rights, provided you tell us promptly and let us handle the defense.
15. General
- Governing law. These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts located in Los Angeles County, California have exclusive jurisdiction, and both parties consent to venue there.
- Independent contractor. We are an independent contractor. Nothing here creates a partnership, joint venture, agency or employment relationship.
- No assignment without the other party's written consent, except to a successor of substantially the whole business.
- Force majeure. Neither party is liable for delay caused by events beyond its reasonable control.
- Severability. If a provision is unenforceable, the rest stays in force.
- Entire agreement. These terms plus any Proposal are the whole agreement on their subject and replace earlier discussions.
- Changes. We may update these terms; the "Last updated" date will change. Material changes affecting an active engagement will be communicated to that client directly, and will not apply retroactively to work already agreed.
- Notices may be given by email to the addresses the parties use for the engagement.
16. Contact
Concierge Business Services Inc., dba AbleSource
163 West Bonita Avenue, Suite B
San Dimas, CA 91773
United States